All our prices are quoted VAT inclusive inside the EEC . There is a price difference on most of our items between adult and children sizes
You must contact us by email within 7 days from the receipt of the parcel to firstname.lastname@example.org .
We will not accept any claim after this period.
Once your claim has been taken into account:
- A Merchandise Return Number will be sent to you
- Fill in the Merchandise Return Application attached to your invoice and indicate the return number.
- You must indicate if you want a refund or a credit note.
- Without any specification, we will automatically generate a credit note.
Send the items and the return form to Gymnasticsleo - rue de Menin,415 - 7700 Mouscron Belgium. Procedures for returned items must be followed strictly. Otherwise your parcel will be returned to you automatically.
The items must be:
- sent at your charge by recorded delivery. We do not take any responsibility for mislaid return parcels.
- must be sent in saleable condition in the original packaging with tags still attached. We will not accept washed or dirty items.
We do not accept returns Discounted Items. Please note that we will not accept return for items which do not correspond to the above specification. In case you choose to receive a credit note, we will send you a code by email to use on your next order. Credit notes are valid for 90 days and can be used on our website only.
At Gymnasticsleo, we treat your privacy with utmost respect. This document should answer any questions you may have regarding user privacy and our web site.
Information Collection and Use Gymnasticsleo is the sole owner of the information collected on this site.
We will not sell, share, rent or give this information to others in ways different from what is disclosed in this statement.
Gymnasticsleo collects information from our users at several different points on our web site.
We request information from the user during our order process. Here a user must provide contact information (such as name and address) and may provide financial information (such as a credit card number).
This information is used for billing purposes and order fulfilment.
If we have trouble processing an order, the contact information is used to get in touch with the user.
We use IP addresses to analyze trends, administer the site, track user's movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We use a credit card processing company to bill users for purchases. This company does not retain, share, store or use personally identifiable information for any secondary purpose.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.